ampm in 465 West Foothill Boulevard

Customer Reviews about ampm:

• ★ ☆ ☆ ☆ ☆
  Major complaint-Location of grand and foothill in glendora ca. Thursday 8-20-15 at about 8:00 pm. Employee: David (on name tag) I went in to get a drink, lighter and gas. Upon arriving at the counter and grabbing a white lighter, David told me that I had to pick any lighter but the white one. I laughed thinking he was joking and said sorry that's the one I picked. He replied seriously bro you gotta pick another one, I don't sell white lighters. I said no way bro, that's rediculous if you don't sell white lighters, than why are they on the counter? Its a personal belief he says to me. At this point there was at least 2 other customers behind me listening to this unprofessional conversation. I replied I don't have that belief so are you going to ring it up or not?! After angrily narrowing his eyes at me he mumbled something under his breath and finally rung up the lighter. I replied with a cheerily thank you, but Im sure you could imagine how angry this made me, having someone supposedly in a customer service position try to impose his unexplained and odd belief on me. This was very confusing as well as unprofessional, and I have to assume racially motivated as I could see no other reason why someone would have a 'belief' not to sell white lighters. Something like this should never happen, especially in front of other customers.
  By backwardsish, May 08, 2017
• ★ ☆ ☆ ☆ ☆
  Major complaint-Location of grand and foothill in glendora ca. Thursday 8-20-15 at about 8:00 pm. Employee: David (on name tag) I went in to get a drink, lighter and gas. Upon arriving at the counter and grabbing a white lighter, David told me that I had to pick any lighter but the white one. I laughed thinking he was joking and said sorry that's the one I picked. He replied seriously bro you gotta pick another one, I don't sell white lighters. I said no way bro, that's rediculous if you don't sell white lighters, than why are they on the counter? Its a personal belief he says to me. At this point there was at least 2 other customers behind me listening to this unprofessional conversation. I replied I don't have that belief so are you going to ring it up or not?! After angrily narrowing his eyes at me he mumbled something under his breath and finally rung up the lighter. Im sure you could imagine how angry this made me, having someone supposedly in a customer service position try to impose his unexplained and odd belief on me. This was very confusing as well as unprofessional, and I have to assume racially motivated as I could see no other reason why someone would have a 'belief' not to sell white lighters. Something like this should never happen, especially in front of other customers.
  By Aaron Brown, February 09, 2017
• ★ ☆ ☆ ☆ ☆
  Rude sales associates.
  By B R Bowman, October 15, 2016

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